Only the most dedicated Subaru dealers earn the Subaru
Stellar Care Award. It is one of the greatest honors in the eyes of our company
and only an elite group of Subaru dealers achieve this recognition each year.
Those who earn the coveted Stellar Care award demonstrate excellence in all
areas of customer-focused performance.
What does this mean
to you? The best dealership experience possible, one that we hope will have
you coming back for many years ahead.
THE SUBARU STELLAR CARE
Our dealership must achieve and maintain Stellar Care
performance standards and objectives. The list is long and the expectations are
high. We must pass continual review by our customers and meet annual objectives
established by Subaru of America, Inc. in many areas,
Sales and Service Departments must conform to Stellar Care standards for
cleanliness and comfort inside and out. You're more than a customer. You're our
From meet and greet to
test drive to delivery, our sales consultants must earn customer-generated
performance scores that meet or exceed Stellar Care Award
factory-trained technicians and a state-of- the-art facility with the most
current diagnostic and repair equipment available help us maintain ongoing
Stellar Care Award scores.
automotive technology is more complex than ever before. Our technicians must
stay on top of the latest training and techniques in order for us to maintain
Stellar Care status.
Our team of financing
professionals specialize in assisting customers with their unique credit and
insurance needs. Positive feedback from customers helps us maintain our Stellar
TO STAND Above THE REST.
Our dealership voluntarily participates in the Subaru
Stellar Care program. This nationwide program recognizes Subaru dealers who
choose to institute the highest standards of excellence at their dealership. It
is an annual achievement and under continuous
Participation in all customer-focused Subaru
programs is required for Stellar Care Award
WE'D LOVE YOUR
Have a comment or suggestion for making your experience
at our dealership a better one? Please let us know right